Real Time Alert Monitoring

Real Time Alert Monitoring

What is RTAM and why is it important? Real Time Alert Monitoring (RTAM) is an approach to monitoring systems and applications by interrogating logs issued by the systems and applications, and issuing alerts when required based on thresholds. There are also various other alerts that are important to monitor and trigger when certain thresholds are exceeded. These could be Operations Level Agreement (OLA) failures and Service Level Agreement (SLA) failures, [...]

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Real Time Alert Monitoring
Why SMBs need an MSP to Capitalize on technological Advancements

Why SMBs need an MSP to capitalize on technological advancements

Small to medium sized businesses (SMB) often struggle to manage their IT infrastructure.  Even if there is an IT expert on staff, they may not have the depth and breadth of knowledge of an entire team of IT professionals.  The constant struggle to keep up with new technology in order to take advantage of business opportunities, coupled with increasing security threats has made it necessary for SMBs to consider a [...]

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Why SMBs need an MSP to capitalize on technological advancements
Mainframe Remote Support

Mainframe Remote Support

Over 70% of Fortune 500 companies use mainframes. The world’s most critical data transactions in banking, government, healthcare, and the airline industry rely on mainframe computers.  As baby boomers retire, a shortage of mainframe technical skills is becoming increasingly apparent. Although reducing costs is one of the reasons organizations look to Managed Services Providers (MSP) to outsource all or part of their mainframe infrastructure support, staffing issues remain one of [...]

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Mainframe Remote Support
New Cover-All Managed IT Services Website Image

Cover-All Managed IT Services is pleased to announce the launch of its New Website!

September 2019 Cover-All Managed IT Services is pleased to announce the launch of its new website today, September 10, 2019.  We can now be found at https://www.cover-all.ca/. “Our goal with this new website is to provide our clients and visitors with an easier way to discover how our various services can help them leverage technology to achieve their IT objectives”, said Steve Leggett, Managing Director, Cover-All Managed IT Services.  The [...]

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Cover-All Managed IT Services is pleased to announce the launch of its New Website!